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PRIVACY POLICY AND PERSONAL DATA


In this Privacy Policy, Argesan Kalıp San.ve Tic.Ltd. Company ("Argesan/Service Provider") explains the principles followed by Argesan in collecting and using personal information to fulfill the disclosure obligation under the Law No. 6698 on the Protection of Personal Data, in order to ensure that you complete your visit to and service procurement process on www.argesanshop.com ("Site") established to meet the needs of customers for stainless steel materials and accessories as well as all decorative materials in the safest and most comfortable manner. Argesan adopts this Privacy Policy regarding the confidentiality, use, and other relevant matters of the information shared by members through the Site.

This Privacy Policy and Personal Data text has been prepared in accordance with the "Principles and Procedures to be Followed in Fulfilling the Obligation to Inform" dated March 10, 2018, enacted within the scope of the Law. Argesan reserves the right to update the information text on the protection of personal data implemented in accordance with the Personal Data Protection Law in line with any changes that may be made in the current legislation.


WHAT PERSONAL DATA DO WE PROCESS?

When you use Argesan, we collect and process the following information about you and your use of our services from various sources. Please note that, for each personal data processing activity outside the scope of your visit to this website, Argesan will fulfill the disclosure obligation and, if necessary, the obligation of explicit consent in accordance with the Law.


Registration Information: To benefit from Argesan services, you need to register with Argesan. You should enter your username, surname, nationality, password, email address, gender, and residential address to register. If you wish to register with third-party accounts (such as Google or Facebook accounts), we will record the information that the relevant third-party account belongs to you during this registration process.


Invoice Details: When making payments to Argesan, you need to provide invoice details such as name, address, phone number, email address, trade name, tax office, and tax number, as well as financial information related to the payment method you choose (such as credit card number, expiration date, bank account number). When you make a purchase on our website, you agree to share your financial information with third parties (such as banks, credit card companies, etc.) necessary to complete your transaction. The shared information includes all necessary financial information, including credit card number, expiration date, CVV2, etc. All credit card and personal information is encrypted with the internet security standard SSL Secure system. Thus, it is prevented from being acquired by unwanted individuals or institutions during their circulation on the internet.


Service Data for Evaluation or Review: The information you enter regarding the product and service you want to procure or purchase through Argesan is recorded in the Argesan infrastructure to be evaluated and used to provide you with better service in subsequent stages.


Other Data You Share Voluntarily: We may store personal information or data that you voluntarily submit in other contexts.


Usage Data: Each time you access our services, usage data about you is collected. This data may include which web pages of Argesan you visited, what you clicked on, when you performed these actions, etc. Additionally, like many websites today, our network servers also keep log files; these files record data each time a device accesses them. Log files include data about the nature of each access, such as source IP addresses, internet service providers, files viewed on your site (e.g., HTML pages, graphics, etc.), operating system versions, and timestamps.

 

Device Data: Data such as your IP address, operating system version, device type, system and performance information, and browser type are collected from the devices and applications you use to access our services.


Information from Third Parties: If you allow third parties to share your information with us, we may collect personal information or data about you from those third parties. For example, if you use the option to register and log in to Argesan with your Facebook account details, your login information is verified by Facebook; we only collect the information you explicitly agree to share with us by allowing your Argesan account to be linked to your Facebook account.


Site Communication Tool Data: Our system automatically records the communication history and contents between Customer Service and Customers that occur through the Site Communication Tool. In case of any dispute and/or situations that may be subject to dispute, we may review and inspect these contents and communication records.


COOKIES

Cookies are small data files that we store on your device when you access our services to recognize recurring users. Depending on the purpose of use, all cookies expire after a certain period of time. For detailed information, you can visit our "Cookie Policy" page on our website.


WHY DO WE PROCESS AND TRANSFER YOUR PERSONAL DATA?

The information collected by Argesan may be used in various ways in bulk to optimize, develop, and enrich the database of Argesan's services, thereby improving the service offered to users. Argesan may use this information for website management, security, promotional activities, research, and analysis. The information is used in a way that does not personally identify users/visitors. No collected information will be disclosed to the public.

Personal data may be shared with public institutions and organizations authorized to request personal data (in cases where there is an obligation to inform about crime prevention and threats to state and public security) for Argesan to fulfill its legal obligations.

Argesan may share your aforementioned personal data with its shareholders, program partner institutions, organizations collaborating to carry out its activities, suppliers for storing data in cloud environments, third parties and institutions from which services are obtained, third parties and institutions with which commercial electronic communications are agreed to be sent to consenting customers, Interbank Card Center, banks we have agreements with, various agencies, advertising companies, and survey companies within the scope of various marketing activities to provide better service and customer satisfaction. Argesan informs its customers separately in each data processing process regarding the relevant sharing processes and obtains explicit consent if necessary.

Argesan does not cause the rental, sale, or sharing of users'/visitors' personal information with others or unrelated companies (e.g., for direct marketing purposes). However, Argesan may share non-personal (anonymous) aggregated information with third parties.


HOW WE COLLECT AND PROCESS YOUR PERSONAL DATA

Your personal data mentioned above is processed electronically based on the legal reasons specified in Article 5 of the Law, depending on the relevant process. These legal reasons include explicit consent, necessity of data processing for the legitimate interests of the data controller provided that it does not harm the fundamental rights and freedoms of the data subject, necessity of data processing for the data controller to fulfill its legal obligations, and necessity of data processing for the establishment or performance of a contract directly related to the data subject.


WHAT ARE YOUR RIGHTS ACCORDING TO THE LAW?

You can exercise your rights specified in Article 11 of the Law regarding your personal data shared with us:

- Learning whether your personal data is processed

- Requesting information if your personal data has been processed

- Learning the purpose of processing your personal data and whether they are used in compliance with this purpose

- Knowing the third parties to whom your personal data are transferred, whether domestically or abroad

- Requesting correction of your personal data if it is incomplete or incorrectly processed

- Requesting deletion or destruction of your personal data if the reasons for processing no longer exist

- Requesting notification of the transactions made as a result of correcting, deleting, or destroying your personal data to third parties to whom your personal data has been transferred

- Objecting to the occurrence of a result against you by analyzing your processed data exclusively through automated systems

- Requesting compensation for damages in case you incur damages due to the unlawful processing of your personal data

You can submit your requests regarding the above rights to the Company at info@argesanshop.com address in accordance with the "Communiqué on the Principles and Procedures for Application to the Data Controller".


CHANGES TO THE PRIVACY POLICY

This privacy policy may change from time to time; however, any changes will be communicated to you by being published on the website. In some important cases, changes may be notified to you by email or other appropriate methods. After being informed about the changes, if you do not explicitly consent to the changes, you may close your account or stop using our services.


Argesan Kalıp San.Ve Tic.Ltd.Sti.

Mersis No: 0074001070900019