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Secure Shopping
Superior Quality Products

Frequently Asked Questions

Why Should I Become a Member?
I Forgot My Password, What Should I Do?
"Can I shop without becoming a member?"
Are the prices inclusive of VAT and duty taxes?
Which payment methods can I use?
How can I shop from www.argesanshop.com?
Can I add products to the order I created?
What should I pay attention to when placing an order?
If the page is giving an error while placing an order, what should I do?
Are installment payments available for credit cards?

How will I make the payment? What are my payment options?

Which courier company is used for shipping my purchase?
What should I do when receiving the product from the courier?
Will I have to pay the shipping fee when receiving the purchased product?
What should I do if some items are missing from my order?
What should I do if my product arrives damaged during delivery?
"What is the delivery time?"
Do you deliver worldwide ?
If the product I ordered is out of stock, what happens next?
"When will the refund for the approved returns reach my bank account/credit card?"
How can I reach the shipping company and return my product ?
How can I return a defective product to www.argesanshop.com?
What should I do if the product/products in my order are incorrect?
Can I cancel my order?
How are corporate returns processed?
How will I track the process after sending the product?
Will I have to pay for shipping when returning my product?
Can I receive the refund for my purchase to a different bank account or credit card than the one I used for the purchase?
What should I do if the product I received is defective?
Are my personal details safe?
Is shopping on www.argesanshop.com safe?
"What are the campaign terms?"